What Employers Say When They Call References

When employers call references, they typically follow a structured approach to gather information that helps them make informed hiring decisions. The call often starts with a formal introduction, where the employer introduces themselves and explains the purpose of the call. They may verify the reference’s relationship to the candidate and confirm their role in the company.

The next part of the conversation usually involves a series of targeted questions aimed at assessing the candidate's skills, work ethic, and overall performance. Employers might ask about the candidate’s strengths and weaknesses, their ability to work in a team, and their problem-solving skills. They may also inquire about specific achievements or projects the candidate worked on during their tenure with the reference.

Employers often seek insight into the candidate’s reliability, punctuality, and how well they handle feedback or criticism. They may probe into how the candidate managed deadlines, their level of professionalism, and their interaction with colleagues and clients. It’s also common for employers to ask about the candidate’s potential for growth and their fit within the company culture.

Finally, employers might ask the reference for any reservations they might have about the candidate or if they would rehire them. This helps the employer gauge any potential red flags or areas of concern that could influence their hiring decision. The call typically concludes with a thank you and a summary of the next steps in the hiring process.

Throughout the conversation, employers are looking for honest, detailed feedback that will help them assess the candidate’s suitability for the position. References are expected to provide a balanced view, highlighting both positive attributes and areas for improvement.

In summary, when employers call references, they are seeking comprehensive and honest feedback about the candidate’s performance, work ethic, and potential fit for the role. This information is crucial in making an informed hiring decision and ensuring that the candidate is a good match for the company’s needs.